Welcome to the Cosmetic Edge Marketing Onboarding & Agreement Form
Thank you for partnering with us. The information you provide below is used exclusively to help us deliver our services effectively and to legally set up the necessary accounts for contacting the leads we generate on your behalf.
Please rest assured that all data is kept strictly confidential and is protected under the UK Data Protection Act. It will never be shared publicly.
If you have any questions or need assistance at any stage, don’t hesitate to reach out to us.
Services: Marketing, ad creation, campaign management, sales outreach, lead generation.
Customer: Any individual responding to Agency marketing.
Deposit: £149 upfront payment collected by clinic from Customer.
Treatment: Any cosmetic, aesthetic, or medical procedure offered by Client.
Contractors: Any Agency subcontractors, including Setters.
Agency will provide a fully managed marketing and booking system, including:
Ads management, campaign creation, and reporting
Landing page & chat bot automation
Visuals and video creatives
Phone pre-qualification of leads via Setter
Booking system integration with automated reminders
Deposit workflow support (clinic collects £149; £100 Agency fee per confirmed deposit)
Onboarding Fee: £700 due at signing (covers video, ads, and CRM setup).
Monthly Retainer: £500, activates on Day 1 of ad launch, payable during minimum 90-day commitment.
Deposit Fee: £100 per confirmed deposit invoiced to clinic after deposit collected.
Retainer continues month-to-month after initial 90 days.
£149 deposit collected by clinic, applied to treatment.
£100 → Agency fee; £49 → clinic retention if patient no-shows.
Agency responsibility ends once deposit is collected.
Refunds handled entirely by clinic; full refunds only at clinic discretion (e.g., medical disqualification).
Paid booking = pre-qualified appointment with deposit collected.
Deposit Fee: £100 per confirmed deposit, invoiced to the clinic monthly alongside the retainer. Clients should manage deposit amounts to ensure sufficient revenue is available to pay the Agency. Invoices not paid by the last day of the month in which they are issued will incur a 5% late fee on the outstanding amount for each 30-day period until paid.
Agency: Generate leads, pre-qualify via Setter, manage landing page & automation, provide creative assets, support deposit workflow.
Clinic: Collect deposits, apply to treatment, retain £49 per no-show, handle refunds, and manage treatment delivery.
The Client agrees to:
Fulfil all treatments and services booked through the Agency’s marketing efforts.
Ensure compliance with UK advertising regulations, including CAP Code and ASA guidelines.
Be solely responsible for upselling additional services or procedures.
Ensure all treatments are performed safely, in accordance with relevant rules, regulations, and professional standards.
Maintain appropriate insurance coverage for all treatments and services offered.
Verify that all patients have completed proper consent and medical forms prior to treatment.
Provide accurate, lawful, and compliant product/service information.
Agency not responsible for patient attendance, treatment outcomes, clinic operations, or refunds.
£100 fee earned at deposit collection.
£49 retention per no-show at clinic discretion.
Client indemnifies Agency for all claims arising from treatments, regulatory issues, or patient injury.
Liability capped at fees paid in the previous 3 months, except in gross negligence or willful misconduct.
Deposit policy complies with UK Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
Written or electronic confirmation of deposit agreement recommended.
Agency acts as Data Processor; Client is Data Controller under UK GDPR and Data Protection Act 2018.
Agreement starts on signing and continues month-to-month, auto-renews unless 30-day written notice provided.
90-day minimum commitment from ad launch.
Early termination → Agency may invoice £500/month for remaining 90-day term plus balance for services delivered.
Agency may contact leads/customers for rebooking and maximizing revenue potential.
All campaign materials, creatives, and scripts remain Agency property unless otherwise agreed.
Client retains branding, logos, and proprietary content.
All filmed video footage provided raw to Client at no extra cost.
Agreement governed by England & Wales law; disputes in English courts.
Entire agreement supersedes all prior agreements.